Private Policy

This Policy is a statement of our general privacy policy and practices governing the ways in which we collect, hold and use information about individual persons. BY USING THIS WEBSITE, YOU CONSENT TO THE COLLECTION AND USE OF INFORMATION AS SET FORTH IN THIS PRIVACY POLICY. YOU ALSO ACKNOWLEDGE THAT STRATHCONA PRESCRIPTION CENTRE MAY PERIODICALLY CHANGE, MODIFY, ADD OR REMOVE OR OTHERWISE UPDATE THIS PRIVACY POLICY AT ITS DISCRETION, WITHOUT PRIOR NOTIFICATION. It is our intention to post any such changes on this page so that you are fully informed concerning the types of information we are gathering, how we use it, and under what circumstances it may be disclosed.

Our privacy policy is easy to find as it is located on our homepage and is linked to any part of a site where personal data are requested. At certain data collection points, further explanation may be provided, where appropriate, as to the purposes for which the data will be collected and used. This Policy, coupled with any supplementary explanation, will tell you how we will treat any data about yourself that you voluntarily submit in connection with your use of our websites.

1. Pledge on Privacy

Strathcona Prescription Centre respects and is committed to protecting the privacy and safeguarding the personal data entrusted to us by visitors of our websites. We pledge to fully comply with recognized standards of privacy protection, applicable law, internal privacy guidelines and policies. The term “personal data” as used in this Policy refers to information such as your name, birth date, e-mail address, mailing address, telephone number, or IP address, that can be used to identify you. Strathcona Prescription Centre will not process your personal data without your consent. However, we reserve the right, in exceptional circumstances to conduct additional processing to the extent permitted or required by law or in support of any legal or criminal investigation.

The next sections explain how and when we collect personal data from you.

2. Intended Use of Personal Data

Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require additional information. In these situations, if you choose to withhold any personal data requested by us, it may not be possible for us to respond to your query.

We process personal data for the purposes which we inform you about when we ask you for information. For example, we may collect and use personal data to provide you with products or services, to market products and services which we think may be of interest to you, or to communicate with you for other purposes that you have consented to. It is your choice to submit personal data to us. Generally, when you voluntarily provide us with your personal data, we will assume you consent to our collection, use and disclosure of that information for the purposes identified at the time of collection. Information you send to us is used only to help address your request and is otherwise kept confidential.

3. Non-Disclosure of Information

We will not use or disclose your personal data for purposes other than those identified at the time of collection and for which you consented to. We will not sell, share, or otherwise distribute your personal data to third parties except as provided in this Privacy Policy. We may disclose your personal data to other health care providers in accordance with this Privacy Policy, but only in accordance with the terms of this Privacy Policy and the Health Information Act.

Where such disclosure of personal data occurs, we will endeavor to ensure that the processing is performed in accordance with the purposes and within the limits under which the data were originally collected.

4. Right of Access

You have the right to ensure that your personal data is always up-to-date. You have the legal right to require us to correct your personal data. In addition, you can always tell us to stop contacting you. If you wish to contact us regarding our use of your personal data, contact us. If you contact us, please note the name of the website where you provided the information, as well as the specific information you would like us to correct or update. Your requests will be dealt with in a prompt and proper manner. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention imposed on us.

5. Security and Confidentiality

Access to personal data is restricted to those employees who have a need to use the data and who have been trained to handle such data properly and observe strict standards of confidentiality. To ensure the security and confidentiality of personal data that we collect, we use data protected networks, by industry standard firewall and password protection. In the course of handling your personal data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction.

6. Anonymous Data and "Cookies"

We may collect and process anonymous information about your visit to this website, such as some of the pages you visit and some of the searches you perform. Such anonymous information is used by us to help improve the contents of the site and to compile aggregate statistics about individuals using our site for internal, market research purposes. In doing this, we may install “cookies” that collect the first level domain name of the user (e.g., “flymail.com” from an e-mail address of “jane@flymail.com”) and the date and time of access. “Cookies” as used by us cannot be used to discover the identity of an individual user. A “cookie” is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a “cookie”, this will enable you to decide if you want to accept it or not. We may obtain the services of outside parties to assist us in collecting and processing the information described in this Section and all such third parties will be placed under the obligations described above in Paragraph 3.

7. Personal Information and Children

Most of the services available on this site are intended for persons 18 years of age and older. Any individual who requests information about a medicine indicated for use in children must be 18 or over. We will not knowingly collect, use or disclose personal data from a minor under the age of 18, without obtaining prior consent from a person with parental responsibility (e.g., a parent or guardian) through direct off-line contact. We will provide the parent with (i) notice of the specific types of personal data being collected from the minor, and (ii) the opportunity to object to any further collection, use, or storage of such information. We abide by laws designed to protect children.

8. Limitation on Retention of Personal Data

Strathcona Prescription Centre keeps your personal data only for as long as is reasonably needed for the purposes for which such information was collected, and in accordance with any applicable legal or ethical reporting or documentation retention requirements.

9. Links to Other Sites

This Privacy Policy applies only to this website to the exclusion of third party websites. We may provide links to other websites which we believe may be of interest to our visitors. We aim to ensure that such websites are of the highest standard. However, due to the nature of the World Wide Web, we cannot guarantee the privacy standards of every website to which we link or be responsible for the contents of sites other than this one, and this Privacy Policy is not intended to be applicable to any linked, non-Strathcona Prescription Centre site.

10. Contact us

If you have any queries or complaints about our compliance with this Privacy Policy, or if you would like to make any recommendations or comments to improve the quality of our Privacy Policy, please contact us by clicking the link below.

Last updated March 2014